We aim to get deliveries out within 5 working days. This may take a day or two longer during peak times.
- Single Speed Tracks will be sent out by Royal Mail 2nd Signed For (2-3 working days delivery from dispatch)
- 2+ Speed Tracks will be sent by Hermes Standard Delivery (2-3 working days delivery from dispatch)
- Please allow 2-3 working days for delivery, after notification of dispatch.
- Please note that delays in the service of Royal Mail/Hermes are out of our control. If you haven't received your order within this time frame, we ask that you allow an additional 3 working days before you get in touch with us.
- Due to the changes to the EU VAT rules which came into effect from the 1st July 2021, I have decided to pause international shipping to EU countries. It is just not financially viable to continue to ship to the EU until a deal has been agreed. I feel it is unfair to ask our customers to pay extra VAT and handling fees on top of paying for their order and shipping (more than doubles the cost of the Speed Track).
- I am monitoring the situation and hopefully something will be sorted out as I know a lot of small businesses are having to make the same decision.
If you have any questions on shipping please get in touch with me via email at firstname.lastname@example.org